Kerikiya Privacy Policy — Your Information Is Safe With Us

Your privacy at Kerikiya is our top priority. This policy explains what data we collect, why we collect it, and how we keep it secure. By using our platform, you agree to this policy.

Last Updated: January 2026 SSL Secured Reading time: ~12 min

How We Protect Your Data

Six core principles behind Kerikiya's commitment to privacy.

End-to-End Encryption

All your personal and financial data is protected with 256-bit SSL encryption — maximum security guaranteed, both in transit and at rest.

No Third-Party Data Sharing

Your name, phone number, or email will never be sold to advertisers or third parties. Disclosure of data is prohibited except where required by law.

Secure Data Storage

Kerikiya's servers are hosted in internationally certified data centres. Regular security audits and backups are conducted to ensure data integrity.

Minimal Data Collection

Only the data strictly necessary to provide our services is collected. We never ask for information that isn't needed.

Your Control

You can view, correct, or request deletion of your data at any time. Your privacy settings are entirely in your hands.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

1. Introduction & Scope

Kerikiya (kerikiya.im) is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how Kerikiya collects, uses, stores, and protects your personal information.

This policy applies to Kerikiya's website, mobile application, and all our digital services. By using the Kerikiya platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue use of our platform.

This Privacy Policy was last reviewed and updated in January 2026. Any changes will be published on this page.

2. What Information We Collect

Kerikiya collects information only as needed to provide services, complete verification, and maintain platform security. The types of data we collect:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number Account Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Communication
Financial Information BKash/Nagad number, bank account Payment Processing
Activity Data Gaming history, bet records, login times Service Improvement & Security
Technical Information IP address, device information, browser Fraud Prevention & Security

Kerikiya automatically collects certain technical data such as cookies, log files, and user behavior analytics — these are used to improve the overall platform experience.

⚠️ Kerikiya never stores your password, full card number, or PIN. Payment details are held exclusively as encrypted tokens.

3. How Your Information Is Used

Kerikiya uses the information collected for the following purposes:

  • Account Management: For registration, login, password recovery, and account security.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Service Improvement: User behavior is analyzed to improve platform experience and features.
  • Customer Support: For troubleshooting and customer support.
  • Security & Fraud Prevention: To detect unusual or suspicious activity.
  • Legal Obligations: When required by licensing authorities or law enforcement agencies.
  • Personalised Offers: To send you relevant promotions based on your preferences (with your consent).

Kerikiya never shares your data with advertising networks. Our marketing activities are limited exclusively to our own platform.

4. Data Disclosure & Sharing

Kerikiya does not sell your personal data to third parties. Limited information may be shared only in the following specific circumstances:

  • Payment Providers: With bKash, Nagad, Rocket, or your bank — only the information necessary to process your transaction.
  • Verification Services: Authorized third parties for identity verification — all operating under strict confidentiality agreements.
  • Legal Authority: When required to comply with a court order or government directive.
  • Business Transfers: Should ownership of Kerikiya change, users will be notified in advance.

Outside of the above cases, Kerikiya does not share your data with any third party. All third-party partners are contractually bound to uphold our privacy standards.

5. Cookies & Tracking Technologies

Kerikiya uses cookies to enhance your platform experience. Cookies are small text files stored on your device that help personalise your browsing experience.

We use three types of cookies:

  • Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your language preferences, game settings, and personal preferences.
  • Analytics Cookies: For collecting platform usage statistics — all data is processed anonymously.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Data Security Measures

Kerikiya follows the highest industry standards to protect your information. Our security measures include:

  • 256-bit AES Encryption — applied to all data transfers.
  • TLS 1.3 Protocol — the most advanced security standard available.
  • Two-Factor Authentication (2FA) available.
  • 24/7 active security monitoring.
  • Regular third-party security audits.
  • Strict Access Controls — only authorized personnel are permitted to access your data.
  • In the event of a data breach, users will be notified within 72 hours.

⚠️ No method of transmission over the internet is 100% secure. However, Kerikiya is committed to providing the highest level of protection possible. Keep your account password strong and never share it with anyone.

7. Data Retention Period

Kerikiya retains your information only for as long as necessary. Retention criteria:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
Gaming History 3 Years Dispute Resolution
Communication Logs 2 years Improving Customer Service Quality
Marketing Preferences Until opt-out User Consent

Once the retention period expires, data is automatically deleted or anonymized securely. Certain data may be retained longer where required by law.

8. Your Privacy Rights

Kerikiya fully supports the following rights:

1
Right to Access

You may request to know what personal data we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

You may request that your information be deleted, provided there is no legal obligation requiring us to retain it.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

Request a copy of your data in a structured, portable format.

6
Right to Object

Object to the use of your data for marketing or profiling purposes.

To exercise any of your rights, email us at support@kerikiya.im. We aim to respond within 30 days.

9. Privacy of Minors

Kerikiya is intended for users aged 18 and above only. We do not knowingly collect any information from minors. Age verification is carried out at the time of registration.

If we are informed that a minor has registered by mistake, the account will be immediately suspended and any collected data will be permanently deleted.

⚠️ If a parent or guardian suspects their child is using Kerikiya, please contact us immediately at support@kerikiya.im.

10. Changes to the Privacy Policy

Kerikiya may update this Privacy Policy from time to time. Depending on the nature of the change, you will be notified as follows:

  • Minor updates: This page will be updated and the date will change accordingly.
  • Important update: Advance notice will be sent to your registered email.
  • Important update: You will be prompted to accept the new policy upon your next login.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly.

11. Privacy Contact

For any privacy-related questions, requests, or complaints, please reach out to our data protection team:

Email
support@kerikiya.im
Response time: within 48 hours
Live Chat
From any page on the platform
Active: 24/7

For privacy requests, please contact us from your registered email to verify your identity. For security reasons, requests sent from unregistered email addresses may experience delays.

Your Data Is Safe — Join Now

Your privacy is always protected at Kerikiya. Start enjoying entertainment today with secure payments, robust encryption, and transparent policies.

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